Boulevard Kukulcan Km 20 Hotel Zone,77500Cancún

1. Sun Palace Sp200

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.

On-site at the Sun Palace, guests can enjoy 5 different international restaurants as well as numerous bars and lounges. Live daily and nightly entertainment and activities as well as 3 spacious swimming pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.

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Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.

Guests have free access to the Sun Palace's sister hotels in Cancún. Except Le Blanc.

Rooms: 7

Facilities of Sun Palace - All Inclusive

General

• WiFi in all areas

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room
• Snack bar

Pool and Spa

• Sauna
• Fitness center
• Spa
• Massage
• Hot tub/Jacuzzi

• Outdoor pool
• Private beach area
• Outdoor pool (year-round)
• Beachfront

• Open-air bath
• Bathhouse
• Infinity pool
• Pool/Beach towels
• Swimming pool

Transportation

• Airport shuttle
• Car rental

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Currency exchange
• Tour desk

• Ticket service
• Baggage storage
• ATM on site

• Concierge
• Invoice provided

Common Areas

• Chapel/Shrine

• Sun deck

Entertainment & Family Services

• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Shoeshine

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• VIP room facilities

• Honeymoon suite
• Elevator

• Heating
• Air conditioning

Safety & security

• Safe
• 24-hour security

• Security alarm

• Smoke alarms
• CCTV in common areas

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Mobile app for room service
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is available on site (reservation is not needed).

Policies of Sun Palace - All Inclusive

These are general hotel policies for Sun Palace - All Inclusive. As they may vary per room type, please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Children cannot be accommodated at the hotel.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 2.

Team diamond bingo. There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.
Shuttle service between sister properties of Palace resort is not included.

Sun Palace Sp200