Closed account Closed my account with casumo was great at first but now withdrawal is getting really bad with ID so many people have troubles with the withdrawal side I know a few higher streaming people that use to play with casumo but now they stay away good luck try and get a withdrawal like trying get blood from a stone with ID check D.N.A mite be required for proof of identity 路. Casumo has already been around since 2012, which makes them quite the seniors already at 8 years in the business. The online casino and sportsbook has gone through a few changes since the early days, including the still.
Casumo Casino Review
- Excellent games powered by leading providers
- Free Spins and tournaments in place
- Intuitive site with great design
Over the last decade or so, Casumo have sprung onto the scene and been able to establish themselves as one of the biggest and best online casinos in the industry right now.
We’ve seen some describe them as “no-frills,” and while there is so merit to this in that it’s not an in-your-face casino, we think it does them a disservice. What they do well is casino games and lots of them. With a catalogue of over 2,000 to choose from, they are one of the biggest, and this means that we’d bet a lot of money in that you will be able to find more than enough games that fit your eye.
Pros & Cons of Casumo
- Incredible catalogue of games with 2,000+
- Nice brand to use
- More to it than just games
- Good range of promotions and welcome offer
- Could seem overwhelming if you are new
- Not all games up to standard given the sheer volume on offer
Design & Structure of the Online Casino
As you land on the casino for the first time, you will be directed to a holding page. This is essentially their homepage, and it highlights a lot of things that you can expect to find from Casumo.
We are big fans of this setup. Most casinos want to throw you into their games as soon as possible, but we like that Casumo wants to explain their brand and their product a little more. They talk about how the brand works and even bonus/jackpots that have been paid out.
As you head into the game menu, you start to get a feel for the size of the casino. The majority of games are slots, and it’s here where the pages just seem to go on and on and on. It’s impressive, but a little overwhelming at the same time.
An essential feature for the design stage is that of the search bar. This allows you to type in the games that you want to play and then jump straight in from the menu. The only niggle that we have with this is that you can’t search for game categories, like sports or Ancient Egypt, for example.
The casino looks great, and it’s one of the best looking in the game right now. It’s clean, with a white background, then splashes of the “Casumo blue” all across it. We found this to be necessary given the number of games that you need to work through.
How to Sign Up at Casumo Casino?
Casumo comes with a relatively straightforward signup process. You can sign up both online and via their mobile casino app.
The process should take no more than a few minutes to complete. At some point in the process, you are going to need to verify your account, and we recommend that you do it straight away to prevent any delays when you come to withdraw any money.
To verify your account, all you need to do is log in, then head to your account section. Once you are here, there will be a section to upload documents for verification. A clear photo will suffice, although if you have access to a scanner, use this as it will likely be more explicit.
Here is a step-by-step guide on how to open a Casumo casino account:
- Click “Open Account” at the top of the page.
- Enter an active email address. You will need this to verify your account, so make sure you have access to it.
- Enter a password for your account.
- Enter your mobile number.
- Create a username for your account.
- Confirm your full name, address, date of birth and gender.
- Casumo will now send a confirmation link to your mobile and then you will need to click this link to complete your account set up.
Casumo Online Casino
What Software Providers Power the Casino?
Any casino that has a game catalogue of over 2,000 is going to use a lot of game developers for their casino, and Casumo is no different. In total, they have around 30 companies of which they use a varying number of games.
The main developers on-site are that of NetEnt, Microgaming, NextGen, Novomatic, and Thunderkick. The majority of the games come from these developers, although they are spread out with number other developers as well.
One thing we will note, which was a bit of a shame, is that you aren’t able to sort games by each developer within the casino. This is not a feature that all casinos include, but we always find it nice to quickly see which games are from which developers.
It’s also worth mentioning that Casumo has several games that are exclusive to their brand. This is one of the most exciting parts of the entire site given that you can’t access these games anywhere else, which is incredibly rare for an online casino these days.
- Big Time Gaming
- ELK Studios
- Evolution Gaming
- Merkur Gaming
- NextGen Gaming
- NYX Gaming
- Play'n GO
- Pragmatic Play
- Push Gaming
- Red Tiger Gaming
- Yggdrasil Gaming
What Casino Games Can I Play at Casumo?
The vast majority of the 2,000+ games comes in the form of slots. The range is just insane, and few online casinos get anywhere near them in terms of coverage.
However, not all of the games that we tested are great. Any casino with so many games is likely going to lack quality. However, this isn’t the case here. It’s not all bad, by any means, and in fact, the poor-quality games probably make up for less than 10%, but this is still over 200 sub-standard online slots that we think they could cut out.
The good games are really good. There are too many to mention, but some of our standout picks were that of Blood Lust, Gonzo’s Quest. Big Bad Wolf, Gremlins, Dead or Alive, Monopoly, King Kong, and Thor, to name just a few.
Given the sheer volume of slots on offer, it was a little surprising to see that table games are pretty standard in terms of volume at least. There are still around 50 games to choose from in total, but as we said, given the size of the slots section, we would expect more.
The range on offer is great though, and you’ve several versions of both blackjack and roulette, along with Let It Ride, Pai Gow, Baccarat, Casino Hold’em, Punto Banco and Mega Ball.
Finally, they have a nice selection of jackpot games to choose from, including some of the biggest games in the world right now. Games such as Mega Fortune, Hall of Gods, Arabian Nights and Diamond Link all have progressive jackpots that regularly surpass the 7-figure mark.
Most of the games at the casino come with free play use as well. You don’t need to be logged in or even have an account to access these, which is a nice way to try before you buy.
Casino Welcome Offer – €300 + 20 Free Spins
When you come to register your new account with Casumo, you’re going to be able to claim their lucrative welcome offer. The promotion that is running right now is a casino bonus that is worth up to €300.
The bonus is based on your first deposit which will be matched 100% up to €300. It is triggered when you deposit just €10 or more and you get 30 days in which you must clear the full bonus before it then expires.
When the bonus is in your account, you are then going to be limited to the games that you play to clear the bonus. Slots will contribute 100% towards clearing, as will live wheel games and sports bets. Other games including blackjack, roulette, punto banco, and baccarat cannot be played to clear this bonus.
On top of the welcome bonus, you will also be given 20 free spins to use on the Book of Dead slot. You do not need to deposit to claim this offer, and any winnings will be paid in cash, with no wagering needed.
Casumo Live Casino
The live casino is easily one of the highlights for Casumo. This is a section that is the latest to get a bit of makeover coming mainly in the form of the game developers that they work with to power this section.
It’s also one of the areas that have seen some good growth over the last few years as well. It’s now at a point where the game catalogue can rival the leading casino in terms of table games, which is an impressive feat that not many live casinos can boast.
Even though they run a wide range of games from all over the world, the quality of the game never seems to dip. Hosts are polite, prompt, and games keep moving at an acceptable pace. Most of the streams are available in High Definition, which certainly adds to the prestige of this section.
What Software Providers Power Live Casino?
Powering the majority of these games is that of Evolution Gaming. They are one of the best in the business for live casino games right now and even include some of their live games, hosted in cities across Europe.
What Live Dealer Casino Games Can I Play at Casumo Casino?
They have one of the best line ups that we have seen, with 18 different games on offer, that includes blackjack, roulette, casino hold’em, baccarat, Caribbean stud poker, three card poker and several variations of each.
With each of the games, they include a range of stakes that you can choose from. The one limiting factor here is that high roller games are pretty sparse, meaning that you may have to head to the main online casino for the bigger games. It’s probably the only negative of the whole live casino section as Casumo, which says a lot!
Casumo Mobile Casino
Casumo has been able to offer both iOS and Android dedicated casino apps for some time now. The apps are identical in what they offer, but interestingly the iOS app is much bigger than the Android version, coming in at a bulky 125mb, compared to just 5.9mb on Android.
The range of games that you get on mobile compared to online is less, which we would expect to see. However, the range is still massively impressive, within hundreds of games to play throughout the app.
In terms of layout and design, the platform follows a very similar layout to the main casino, being able to move between game types and then even through popular and new games. They include their search function, which is a must, and then you can bank and play just as you would online.
Overall, games are of a high standard. We mentioned earlier about them almost having too many games online, but on the app, the reduced number is very much welcomed and likely something that many players will feel more comfortable with.
Security & Fairness of the Games
Casumo is fully licensed and registered with the Malta Gaming Authority. This allows them legally to access a wide range of locations based around the world.
To get accreditation and licenses from the likes of the MGA means that they need to hit certain standards. Just a part of this comes in the form of game fairness and security on site.
Not only does Casumo have a fully encrypted website using the latest SSL technology, but it also has backend security that keeps all of your information safe. It’s worth noting that if these measures weren’t in place, then they would not be granted a licensed by the MGA, who are themselves deemed to be one of the higher-profile regulatory bodies in the world.
Casumo Affiliate Program
For those looking to make a little extra money, Casumo has an affiliate program that is one of the best that we have tested. In fact, it’s so good that they have won industry-based awards from the EGR Awards in 2017 and 2018 for their affiliate program.
You’re able to earn a commission at Casumo for each player you get to deposit each money. This range from 25% for 0-5 players up to 45% for 41+ players.
At the higher end, they become one of the most lucrative online casinos to work with. They pay promptly, and their work on the backend is both easy to use and essential to gather data about how your website might be performing.
Casumo comes in with a nice range of banking options to choose from. These include bank and card transfers, e-wallets, and more! It’s worth noting that to withdraw you will need to verify your account. For more info, check out the table below.
|Paymenth Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Bank Wire Transfer||€10||-||Immediate||€10||-||2-5 days|
Can I play online casino games for free at Casumo?
Yes, the majority of the games are eligible for free play modes. You don’t need an account and nor do you need to be logged in to access these games.
You will need to verify your before you make your first withdrawal. You can do this as soon as you register your account.
Yes, you can get 20 free spins on the Book of Dead game without having to make a deposit. This is available to all new accounts.
They process within 24 hours and usually take up to 5 working days for the money to hit your account.
Does it come with a download version of the casino?
Casumo Jackpot Review
No. The casino is based online, and via the app, there are no download versions.
Do I need a bonus code for the Casumo welcome offer?
No, there is no bonus or promo code needed to claim this offer.
Once you are logged in, head to my account. You can change most things apart from your username. You may need to contact customer support to verify a new email address.
Casumo has been about since 2012 and has quickly become one of the go-to casinos in the industry. They have been able to steadily build their casino into the 2000 game behemoth that you see today, and as a result, have picked up several awards along the way. These include the eGaming Review (EGR) Nordic Awards: Mobile Operator in 2018 and the International Gaming (IGA) Awards: Online Casino Operator a year later.
Customer Support & Contacts
Customer support is limited to just an email address as instructed by their website. Ideally, we’d likely to see more options here, but you can contact them via social media on both Facebook and Twitter, which does help.
- Phone Number: N/A
- Live chat
- Email support: [email protected]
- Socail Media: Twitter Facebook
Verdict & Casino Rating
Few casino packages are better than Casumo right now. Not only does the casino come with an incredible range of games, but the majority of them are of the highest standard.
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We were impressed with the design and layout of both the online platform and the mobile app, and they can offer up a good range promotion for new and existing players. The biggest compliment that we can pay them is that there is next to nothing that has been overly negative to report.
Casumo Review New York Times
As a result, it comes as no surprise to see why they have been and continue to pick up awards from within the industry.